English
English
Hongji has always adhered to the service concept of "continuously creating value for customers" and provided customers with one-stop, all-weather technical services. Intimate, careful, elaborate to create the ultimate service experience.
Help customers design the right solution free of charge based on the material characteristics, finished product requirements and investment you provide.
More than 180 sets of advanced production equipment, skilled workers, perfect quality control, and ensure that in accordance with the contract to deliver on time.
Depending on customers' needs, Hongji's installation engineers can provide on-site guidance in infrastructure construction, equipment installation and commissioning, as well as trial operation of entire production line.
We are happy to share our theory and experience in equipment maintenance with our users. When receiving the needs of users, we will also arrive at the customer's site within 72 hours to help customers troubleshoot problems and guide maintenance.
Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.
30 min
24 hrs
24/72 hrs
(Pre-sale service-After-sales service)
30 Sales staff proficient in English, Russian, Spanish, etc., they have received good training, can smoothly communicate with customers, our sales managers rely on professional knowledge and throughout the pre-sale, sale, after-sales service process, to help customers solve the equipment procurement, operating cost accounting, installation and commissioning, maintenance and training, operation management and other difficulties.
(Pre-sale service)
We divide the technical team into product development and solution design team. The product development team is responsible for the design and technical update of the production. The other team is based on the different needs of customers, to help customers design processes, accounting costs, etc., to maximize benefits.
(sale service)
300 workers can skillfully operate vertical lathes, horizontal lathes, milling machines, plate rolling machines, etc. The team of workers has superb welding and painting technology, and can complete contracts and orders according to the company's quality management system, and deliver high-quality and reliable mining equipment to customers.
Hongji Machinery has established a after-sales service team of 100 people, who can arrive at the customer site within 72 hours. They solve customers' problems in a timely manner; On the other hand, they collect feedback and improvement suggestions from customers to properly Orient our development and research.
We are a professional mining equipment manufacturer for more than 18 years.
With rich experience and strong production capability, we can provide excellent mining equipment customized service.
We can meet all your requirements according to your needs.
We value your feedback! Please complete the form below so that we can tailor our services to your specific needs
+8619138015336